TrendFind LLC is committed to providing our customers with safe, convenient, and efficient product delivery services. This shipping policy applies to all luggage purchased through the official TrendFind LLC website. We primarily serve customers within the United States and strive to ensure that every order is delivered accurately and on time.
- Order Processing Time
Once a customer has successfully placed an order and completed payment, we will begin processing the order. Under normal circumstances, order processing takes 1–3 business days. Please note that weekends and U.S. federal holidays may affect processing times. Once processing is complete, we will arrange for the shipment of your items.
- Shipping Areas
Currently, we primarily provide shipping services to customers within the United States. The specific areas eligible for delivery are determined by the address options displayed on the website’s checkout page. Deliveries to certain remote areas or specific types of addresses may require additional transit time.
- Delivery Time
After an order has been shipped, the estimated delivery time is typically 5–10 business days. Actual delivery times may vary based on the destination, weather conditions, holidays, peak shipping periods, or other uncontrollable factors. These timeframes are estimates only and do not constitute a guaranteed delivery date.
- Shipping Carriers
To ensure that your items reach you safely, TrendFind LLC may partner with the following third-party logistics and delivery service providers:
USPS (United States Postal Service): Provides mail and package delivery services within the United States.
UPS (United Parcel Service): Provides domestic package transportation and logistics services.
FedEx (Federal Express): Provides package transportation, tracking, and delivery services.
The specific carrier used for your order will be determined based on the destination address, the nature of the package, and current shipping arrangements. Logistics services are provided by these third-party carriers, and final delivery times are subject to the carrier’s actual transit operations.
- Order Tracking
Once your order has been shipped, we will typically send a shipment confirmation email containing a tracking number. You may use this tracking number on the respective carrier’s official website to monitor the status of your shipment. Please note that it may take some time for tracking information to be updated; we appreciate your patience. 6. Shipping Costs
Shipping costs for your order will be calculated and displayed during the checkout process, based on the items purchased, the delivery address, and the selected shipping method. If the website offers free shipping or other shipping promotions, the specific terms and conditions will be as stated on the promotion page and the checkout page.
- Shipping Address and Delivery Responsibility
Before submitting an order, please ensure that the recipient’s name, contact phone number, and delivery address are accurate and complete. If a delivery is delayed, returned, or cannot be completed due to incorrect or incomplete information provided by the customer, the customer may be responsible for any additional shipping costs incurred. Please note that it may not be possible to change the shipping address once an order has been dispatched.
- Delayed or Lost Packages
If your package shows no tracking updates for an extended period, is delayed, or is suspected to be lost, please contact us promptly. TrendFind LLC will assist you in communicating with the relevant carrier to verify the status of your shipment and provide an appropriate resolution.
- Damaged or Incorrect Items
If the luggage you receive is damaged during transit, or if you receive the wrong item or an item that does not match your order, please contact us as soon as possible. Please provide your order number and relevant photographs so that we can verify the issue and assist you in accordance with our after-sales policy.
We appreciate your support of TrendFind LLC. We are committed to continuously improving our delivery services to ensure a more convenient and worry-free shopping experience for all your future travels.